The House · Legal

Privacy Policy

Last updated: 4 November 2026

KARANIRO™ is a clothing brand of Ronivo Global Traders (“KARANIRO”, “we”, “us”). This policy explains what personal data we collect through karaniro.com, our Instagram account and our emails, why we collect it, and the choices you have.

We follow India’s Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules. Because we welcome customers worldwide, we also respect the rights given by laws such as the EU/UK GDPR, the New Zealand Privacy Act 2020 and US state privacy laws.

1. What we collect

When you join the Private List

• Your name, email address and country
• The piece you are interested in (for example, Chinar Statement or Chinar Classic)

When you place an order (once sales open)

• Name, shipping and billing address, phone number and email
• Order details, sizes and any notes you give us
• Payment confirmation. Card and bank details are handled directly by our payment provider; we never see or store your full card number.

When you contact us

• Whatever you choose to send us by email or Instagram message

Automatically

• Basic technical data such as IP address, browser type and pages requested, recorded by our hosting provider for security and to deliver the site.

We use Google Analytics to understand how visitors find and use karaniro.com, such as which country they visit from, which pages they view and how they arrived. Google Analytics uses cookies and similar technology; it does not tell us who you are. We also use the Meta Pixel, a small piece of code from Meta (Facebook and Instagram), to measure how our Instagram and Facebook ads perform and to show our ads to people who have visited this site. Meta may use cookies for this. You can control ads based on your activity in your Facebook or Instagram ad settings. You can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout.

2. Why we use it

• To send you Private List updates about KARANIRO releases, which you asked for (your consent)
• To process, ship and support your orders (to perform our contract with you)
• To answer your questions
• To keep the site secure and prevent spam or fraud (our legitimate interests)
• To keep tax, invoice and export records required by Indian law (a legal obligation)

We do not sell or rent your personal data, and we do not use it for automated decisions about you.

3. Who we share it with

Only with trusted service providers who help us run KARANIRO, and only as much as they need:

• Netlify — website hosting and Private List form storage
• Zoho Mail — our email service
• Google Analytics — visitor statistics for this website
• Meta (Facebook and Instagram) — the Meta Pixel, for measuring and showing our ads
• Google Fonts — the typefaces on this site (your browser requests them from Google)
• Payment providers — to take payment securely, once sales open
• Courier and logistics partners — to deliver your order and handle customs
• Government authorities — only where the law requires it

Some of these providers store data outside India or outside your country. Where that happens, we rely on their contractual and security safeguards to protect it.

4. How long we keep it

• Private List details: until you unsubscribe or ask us to delete them
• Order and invoice records: as long as Indian tax and export laws require (usually up to 8 years)
• Messages: as long as needed to help you, then deleted

5. Your rights

Wherever you live, you can ask us to:

• tell you what personal data we hold about you and give you a copy
• correct or update it
• delete it (unless the law requires us to keep it)
• stop sending you emails — every email has an unsubscribe link, or just reply “unsubscribe”
• withdraw your consent at any time
• name a trusted person who can look after your data for you, should you ever be unable to

Email [email protected] and we will respond within 30 days. You can also complain to your local data protection authority, such as the Data Protection Board of India, an EU/UK supervisory authority, or the New Zealand Privacy Commissioner.

6. Security

Our site is served over HTTPS, and our providers use industry-standard security. No system is perfectly secure, but we limit who can access your data and keep only what we need. If a breach affects you, we will tell you and the relevant authorities as the law requires.

7. Children

Our site and Private List are meant for adults. We do not knowingly collect personal data from anyone under 18. Children’s clothing, when offered, should be ordered by a parent or guardian. If you believe a child has sent us their details, email us and we will delete them.

8. Changes to this policy

We may update this policy as KARANIRO grows. We will change the date at the top, and for important changes we will tell Private List members by email.

9. Grievance Officer & contact

We acknowledge complaints within 48 hours and aim to resolve them within one month.